I've tried heating pads and massagers before.
That is why this is not a pad. A pad warms one patch and slides off. Kneeby closes around the kneecap, warms it from three sides and adds the red light pads don't have.
Will it fit my knee?
One size with an adjustable strap that fits most adult knees, slim or large. Not sure? Send us your knee circumference before you order and we'll tell you.
How warm does it get?
Three heat levels. Level 1 is a gentle warmth, level 3 feels like a hot-water bottle that stays put. It is warm, never burning, and it is warm in about 2 minutes.
Is red light real or a gimmick?
Physio clinics charge $40 to $80 a session for red and near-infrared light. Kneeby puts 20 LEDs of the same type in a ring around the joint. We don't promise what it will do for your knee. You get 30 days to find out, and if it does nothing, you pay nothing.
Is it a deep massage?
No. The vibration is a gentle buzz, not a kneading massage. The heat and the red light do the main work, the vibration keeps it relaxing.
Is it loud?
The vibration makes a soft hum. If you watch TV or read in bed, turn vibration off. Heat and light are silent.
Can I walk around with it on?
It is made for sitting or lying down, the shell doesn't bend with the knee. For walks and stairs you wear the Stair Strap from the kit.
Are 10 minutes enough?
Most people do one session in the evening. If you want more, press the button again for a second round.
Is it hard to use?
Three buttons on the top: heat, light, vibration. No app, no remote, no pairing. It charges with any USB-C phone charger, about 8 sessions per charge.
Can I use it on both knees at once?
Yes, that is what the Complete Kit is for. Two wraps, both on at the same time, both done in the same 10 minutes.
Is it safe for me?
Gentle heat, low-power red light and vibration. After knee surgery or replacement, with a metal implant or pacemaker, with diabetes or poor feeling in the legs, or in pregnancy, ask your doctor first. Not for children.
I'm buying it as a gift. Is that OK?
Yes. The 30 days start when it arrives, so they can try it at their own pace.
What if it stops working?
Every Kneeby has a 2-year warranty. Email us a short video and we send a replacement.
Shipping and returns?
Free tracked shipping on every kit, delivered in 5 to 11 business days. The device or add-ons on their own ship for $4.95, free from $119. 30 days to return it for a full refund, and the gifts are yours to keep.